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Latin America has become a growing hub for Client Success Managers, driven by strong experience in customer relationships, communication, and retention strategies. Professionals in the region bring proven expertise in managing client accounts, optimizing service delivery, and ensuring long-term satisfaction. Their bilingual skills, business acumen, and global mindset make them ideal for companies seeking reliable remote support.
LatAm Client Success Managers are skilled at fostering strong customer relationships and maintaining retention goals. They combine empathy, strategic thinking, and data-driven decision-making to help clients succeed while representing your brand with excellence.
These professionals work seamlessly across time zones, managing client communications, reports, and meetings without disruption. Their adaptability ensures consistent support and alignment with your client success processes.
LatAm Client Success Managers often share similar communication styles and service expectations with North American clients, making interactions smoother and more effective, while reducing costs by up to 40%.
Hiring remote Client Success Managers from Latin America gives you access to experienced professionals who deliver exceptional service and retention outcomes at a fraction of traditional costs. You strengthen client relationships without exceeding your budget.
Entry-level Client Success Managers from Latin America bring excellent communication skills, empathy, and a strong desire to grow. They are ideal for assisting with client onboarding, gathering feedback, and maintaining day-to-day communication while learning advanced retention strategies.
Mid-level LatAm professionals have several years of experience managing client accounts and ensuring satisfaction. They handle renewals, upselling opportunities, and performance tracking while collaborating with internal teams to meet client goals.
Senior-level Client Success Managers bring strategic expertise, leadership, and proven success in customer lifecycle management. They lead client success teams, mentor juniors, and develop retention frameworks to improve satisfaction and revenue.
For growing organizations, LatAm offers experienced leaders who can oversee entire client success departments, manage KPIs, and align customer strategies with business objectives. They ensure long-term partnerships and sustainable client growth.
Salary insights
Entry-level Client Success Managers from Latin America bring excellent communication skills, empathy, and a strong desire to grow. They are ideal for assisting with client onboarding, gathering feedback, and maintaining day-to-day communication while learning advanced retention strategies.
Builds trust and rapport with clients
Responds quickly to feedback and requests
Supports client success operations and reporting
Tools or Skills:
CRM Management
Client Communication
Reporting Tools
Email Management
Starting at:
1.5K
/month
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Our Talent
Client Success Manager focused on onboarding, relationship management, and identifying growth opportunities to ensure long-term client satisfaction.
ClickUp
HubSpot
Notion
Slack
Customer Experience Manager skilled in tracking client health, solving challenges quickly, and collaborating with internal teams to improve retention.
Airtable
Intercom
Trello
Zoom
Success Strategist experienced in running QBRs, analyzing client performance, and turning feedback into actionable plans for growth.
Asana
Loom
Miro
Salesforce
Finding with Floowi
LatAm Talent, World Class Impact
Build and nurture long-term relationships with clients by understanding their needs, ensuring satisfaction, and acting as the main point of contact to resolve issues and drive retention.
Guide new clients through smooth onboarding processes, establish success metrics, and track performance to ensure business goals are consistently achieved.
Identify opportunities to expand client engagement through upselling, cross-selling, or introducing new services that align with business needs.
Collaborate closely with sales, marketing, and product teams to deliver cohesive client experiences, share feedback, and ensure service improvements across departments.
At Floowi, we go beyond traditional hiring. We understand your company’s DNA and deliver offshore talent from LATAM that fits seamlessly into your culture, workflow, and growth strategy, helping you scale faster with trusted creative and marketing professionals.
Our recruitment team combines marketing and hiring expertise. With years of experience sourcing offshore creative and marketing talent, we know exactly what agencies and startups need, and how to find the right professionals for every role.
No one-size-fits-all hiring here. We tailor every step of our offshore recruitment process to your unique needs, ensuring a perfect match in skills, culture fit, and experience for each position.
We’re not just a hiring service, we’re a long-term partner in your agency’s success. From recruitment to retention, Floowi helps you build and scale high-performing remote teams that drive real results.
Get top-tier LatAm talent in 15 days or less. Our fast process doesn’t sacrifice quality, we deliver vetted professionals with proven skills, cultural alignment, and industry expertise.
A fast and reliable process designed to help you find and hire offshore talent from LatAm in record time, without the usual complexity.
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Salary insights
Entry-level Client Success Managers from Latin America bring empathy, adaptability, and strong communication skills. They’re great at maintaining positive client relationships, addressing inquiries, and supporting senior team members with administrative tasks.
Builds trust and rapport with clients
Responds quickly to feedback and requests
Supports client success operations and reporting
Tools or Skills:
CRM Management
Client Communication
Reporting Tools
Email Management
Starting at:
1.5K
/month
Salary insights
Experienced and proactive, mid-level Client Success Managers independently manage client portfolios and ensure long-term satisfaction. They track KPIs, oversee renewals, and identify upselling opportunities while collaborating across departments.
Manages client accounts and relationship health
Tracks KPIs and proposes improvements
Leads client calls and coordinates internal teams
Tools or Skills:
Account Plans
Client Onboarding Tools
HubSpot
Reporting Dashboards
Starting at:
2.8K
/month
Salary insights
Strategic partner and retention driver with deep knowledge of customer lifecycle. Senior CSMs guide long-term success and lead cross-functional client initiatives.
Owns client strategy, retention, and upsell opportunities
Aligns success metrics with business outcomes
Mentors team and improves customer success processes
Tools or Skills:
Client Success Frameworks
CRM Platforms
Cross-Functional Leadership
Reporting Dashboards
Starting at:
4.2K
/month
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"Floowi Talent has been an invaluable partner in our growth journey, consistently sourcing high-quality, talented team members who have driven our business forward. Their expert approach has allowed us to scale rapidly."
Camilo Henao
CEO & Founder
"Of all the companies that do what Floowi does, they really are the best"
Carolina Z
HR Manager
"Floowi has been a key partner in my journey of building the Growth organization at TRIPP! Their candidates are exceptional and the hiring process is very smooth."
David Respreto
CMO
“With Floowi, hiring isn’t a headache anymore, it’s fair, simple, and helps us keep building a world-class team.”
Nathan
CEO & Founder
"Floowi has been a fantastic recruitment partner. They’ve always been prompt in their responses and have consistently
provided effective solutions for our
projects. I'm very pleased with my hire through Floowi and look forward to expanding my team and business with them as a trusted partner."
Alexandra Liljebladh
Creative Director
We don’t just find candidates, we meticulously vet top offshore professionals from LatAm. Our recruitment framework ensures every hire meets the highest standards in skill, communication, and cultural alignment.
Our recruitment experts conduct structured interviews to evaluate each candidate’s experience, background, and creative problem-solving abilities, ensuring every professional we present is truly job-ready for remote collaboration.
Every candidate completes an English proficiency and communication assessment, guaranteeing seamless collaboration with U.S. and international teams.
We test technical and role-specific abilities through real-world scenarios, validating hands-on skills and ensuring top performance from day one.
We prioritize candidates who share your company’s values and operate efficiently within U.S. time zones, creating a smooth integration with your internal workflows.
Only the top 5% of vetted offshore talent make it through our final selection. This guarantees you access to professionals with proven experience, reliability, and cross-cultural adaptability.
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