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What is an Account Manager?
An account manager is the link between a company and its clients. They're responsible for nurturing relationships, understanding customer needs, and ensuring deliverables are met. From handling customer communications to collaborating with internal teams, account managers play a key role in customer satisfaction and long-term growth.
How to Write an Account Manager Resume
Crafting a resume that stands out takes more than listing your work history. Here’s how to tailor your application using an effective account manager resume template:
1. Read the Job Description Thoroughly
Before you write a word, make sure you understand the job description. Highlight the key responsibilities, skills, and requirements mentioned; these will be your guide to tailoring your CV.
2. Research the Employer
Go beyond the job ad. Learn about the company’s values, clients, and tone. Aligning your resume with their brand voice and culture can give you a big advantage.
3. Include Your Contact Information
Place your name, phone number, professional email, LinkedIn profile, and (if applicable) a personal website at the top. Keep it simple and clear.
4. Write a Resume Summary
This brief paragraph should highlight your key strengths, years of experience, and unique value as an account manager. Think of it as your elevator pitch.
Example:
Client-focused account manager with 5+ years of experience managing enterprise accounts in the tech sector. Proven ability to grow client relationships and drive retention through personalized service and strategic planning.
5. List Your Education
Include your degree(s), the name of your university, and graduation date. If you're early in your career, you can also add relevant coursework or achievements.
6. Outline Your Experiences
List your roles in reverse chronological order. Include measurable outcomes wherever possible to demonstrate impact.
Example:
Managed 20+ B2B client accounts, resulting in a 15% YoY revenue increase.
7. Highlight Your Skills
This is where you align your skills with the job. Make sure to include both hard and soft skills relevant to account management.
Popular skills include:
- CRM software (e.g., Salesforce, HubSpot)
- Relationship building
- Project coordination
- Cross-functional communication
- Strategic planning
8. Consider Additional Information
Certifications, languages, awards, or volunteer work can help you stand out. Only include what's relevant to the role or adds value.
9. Edit and Format Thoroughly
Clean formatting and flawless grammar matter. Stick to a professional layout, use bullet points for readability, and proofread multiple times.
Account Manager Resume Template
Here’s a basic account manager resume template to help you get started:
[Full Name]
[Phone Number] | [Email Address] | [LinkedIn] | [Portfolio or Website]
Resume Summary
[Two to three sentences highlighting your experience, industry focus, and key strengths.]
Professional Experience
Job Title – Company Name, Location
Month/Year – Month/Year
- [Responsibility or achievement #1]
- [Responsibility or achievement #2]
Job Title – Company Name, Location
Month/Year – Month/Year
- [Responsibility or achievement #1]
- [Responsibility or achievement #2]
Education
[Degree] – [University Name], [Graduation Year]
Skills
- [Skill #1]
- [Skill #2]
- [Skill #3]
Certifications (Optional)
[Certification Name] – [Issuing Organization, Date]
Resume Example for an Account Manager
Your name
email | (000) 000-0000 | linkedin.com/in/profile
Summary
Detail-oriented account manager with over 7 years of experience in SaaS environments. Adept at growing long-term client relationships, improving retention rates, and driving revenue. Skilled in CRM tools, cross-functional collaboration, and strategic planning.
Experience
Senior Account Manager – [Company Name], Remote
Jan 2020 – Present
- Managed 25+ high-value accounts with a combined annual revenue exceeding $5M
- Improved client retention by 18% through consistent follow-up and tailored strategies
- Mentored junior account managers in CRM usage and customer engagement techniques
Account Manager – [Previous Company], Location
May 2016 – Dec 2019
- Executed data-driven client cam-velascopaigns that led to a 30% revenue increase
- Identified at-risk accounts and implemented proactive strategies to reduce churn
Education
B.A. in Business Administration – [University Name], 2015
Skills
CRM Tools | B2B Sales | Forecasting | Negotiation | Client Retention | Team Collaboration
FAQs About Account Manager Resumes
How Do You Make an Account Manager Resume Stand Out?
Tailor your resume to the job description, use measurable results from past roles, and write a strong summary that captures your value. Choosing a clean, professional format from a reliable account manager resume template also helps catch the hiring manager's eye.
What Skills Should I List on My Account Manager Resume?
Include a mix of technical and soft skills such as CRM proficiency, communication, client retention strategies, forecasting, negotiation, and cross-functional collaboration. Use the account manager resume template to organize these effectively.
How Do You Format an Account Manager Resume?
Stick to a reverse-chronological layout: start with your contact info, then include a summary, experience, education, and skills. A well-structured account manager resume template ensures that your resume remains clean, easy to scan, and professional.
What is the Job Description of an Account Manager?
An account manager builds and nurtures relationships with clients, manages accounts to ensure satisfaction, and works cross-functionally to deliver on client needs. They play a key role in retention and revenue growth, which should be reflected in your resume content.
How Do You Write an Objective for an Account Manager Resume?
Keep it brief and focused. Highlight your experience level, key strengths, and what you aim to achieve in the role. A solid objective pairs well with a good account manager resume template to create a compelling introduction.
